FAQ's


What are eyelash extensions?

A classic extension is a single strand of synthetic lash that is curved to replicate a natural lash.  A classic or single lash extension is up to a .2mm in thickness and is applied to each one of your own natural lashes. The Russian volume eyelash extension procedure and application is very delicate and much more intricate than classic extensions; absolute precision is a necessity. The Russian volume extensions are all handmade on the spot for each client. A bouquet of 2-8 synthetic lashes is carefully fanned out before attaching them to each individual natural lash. This process actually requires less adhesive and allows for a look of up to 5 times the amount of your natural lashes.  The thickness of the lashes used for volume extensions is much thinner and is lighter on the natural lash while drastically increasing volume look and feel.

How long will the appointment take?

A classic extension full set with initial consult can take 90-120 minutes.  A Russian volume full set will take between 120-180 minutes.  Please allow one hour for a 2-3 week fill.

How long do they last?

Eyelash extensions, when applied properly with quality products, will last the length of your natural lash growth and shed cycle. A fill in is recommended every 2-3 weeks. This is the appropriate amount of time to have fresh extensions applied to new natural lashes and touch up any previous extensions lost from day to day activities.

Will it ruin my natural lashes?

No, extensions properly applied by a certified, trained technician who uses quality products should not.

Mascara?

Just don’t! The beauty of an eyelash extension treatment and lifestyle is to remove the need and use of mascara.  If you absolutely insist on applying mascara on to the extensions it must be a water-based product. Absolutely no waterproof or oil-based products should be used on the extensions.  Only apply the water-based mascara from the middle of the lashes to tip.

Can I swim, shower or exercise?

One of the finest features of eyelash extensions is the waterproof factor.  You will want to avoid steam, sauna and submerged activities for the first 24 hours.  These activities in excess can cause the possibility of loosening the adhesive bond. Enjoy the luxury of having gorgeous lashes for any occasion or activity.

 

Please, also review Lash Info for detailed before and after care instructions.

Cancellation Policy

We understand last-minute emergencies pop-up. However, if you are unable to make your scheduled appointment, please contact us as soon as possible to reschedule. We require 24 hours.

  • Rescheduling/Cancellations less than 24 hours from appointment time or clients who no-show without notice will be charged 50% of the appointment fee.

Late Arrivals

If you arrive late we will not be able to extend your appointment time. If you arrive more than 15 minutes late we will have to reschedule and we will charge 50% of the appointment. Out of respect and consideration for your eyelash therapist and other customers, please do your best to be on time.